Selling the largest volume of Toyota cars and trucks in Ohio, Indiana and Kentucky for more than 14 consecutive years, Cincinnati-based Kings Toyota prides itself on providing the ultimate in customer service. With the largest indoor Toyota showroom in the nation, Kings Toyota provides its customers a car-shopping experience with the comfort of warmth in the winter and air conditioning in the summer. With 150 vehicles in the showroom, there are a lot of choices, plus 750 more vehicles that can be brought inside upon request. Customers can even take delivery of their clean, new gassed-up cars in Kings Toyota’s indoor delivery area.
When Kings Toyota added its new five-acre indoor showroom and kept its original location across the street for its used car dealership, it wanted to increase the mobility and capabilities of its voice communication system. For the right solution, Kings Toyota turned to Authorized Toshiba Dealer Digital & Analog Design, also of Cincinnati, which has been its Toshiba dealer for more than 20 years.
Mission: Take Kings Toyota Mobile Without Guzzling Budget
Don Walter, vice president at Digital & Analog Design, recommended that Kings Toyota migrate from their older Toshiba system to a new Toshiba Strata CIX business communication system to save costs over a completely new system. He also recommended adding SpectraLink’s NetLink e340 Wireless Telephones for maximum mobility across the locations.
“After 20 years with our Toshiba systems, we were absolutely sold on Toshiba’s reliability and durability, so migrating made good business sense,” said Gerry Carmichael, vice president and general manager of Kings Toyota. “Digital & Analog Design helped show us how we could migrate to Toshiba’s CIX platform and add NetLink Wireless Telephones to deliver mobility at a reasonable cost.”
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Tuesday, August 10, 2010
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