Showing posts with label customer satisfaction. Show all posts
Showing posts with label customer satisfaction. Show all posts

Sunday, June 27, 2010

Land Rover Transport Quality Manual

Observe all conditions as detailed in the “Transport Quality Manual” For detail technical requirements on tasks please refer to relevant service issued instructions. Available on request to Technical Services.
Storage vehicles are classed as all units held in a compound in excess of 2 weeks from compound receipt. Vehicles may require storage for varying periods before the customer takes delivery. It is essential that new products are stored correctly, in order to ensure customer satisfaction and prevent product deterioration. All personnel involved in storage operations must conform to the standards, as detailed here.

Wednesday, May 26, 2010

1994-1997 Cadillac Seville Revised HVAC Blower Motor Installation Procedures

The intent of this bulletin is to provide technicians information regarding the proper installation of the Heating, Ventilation and Air Conditioning (HVAC) Module blower motor (with impeller) assembly.
The current available HVAC Module blower motor for the above listed vehicles can be identified by the three mounting holes (1). The original equipment blower motor had five mounting holes.
In order to avoid confusion and ensure a high level of customer satisfaction, when replacing an HVAC Module blower motor, refer to this bulletin for the appropriate procedure.